Customer service 101–When all else fails, engage!

Treat your prospects like clients.

Enjoy the good stuff…even in the midst of tough stuff.

Towards the end of a holiday weekend, thoughts of work creep in …

For the moment, I’m eight-years-old and lining up my crayons.

Values help us stay on track.

Everyone has their issues.

Mirror, mirror...

Gratitude Attitude

Just be once and awhile.

Different language–different planets–much to learn.

Worry–A useless activity

Intent and expectations may impact outcomes.

The power of choice relating to your role

Acting like humans–workplace behavior

Mistakes happen. Moving on is intentional.

I love my job.

A beneficial approach: What if the obstacles didn't exist?